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Reporting to the Regional Director, the Practice Manager is responsible for directing, supervising and coordinating the overall operations of the medical practice. Partners with the Regional Director and physician(s) to establish practice goals: financial, quality and patient satisfaction. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care. Accountable for goals and objectives related to population health management. Works collaboratively with other Practice Managers in assigned area to function as one group practice. Manage process improvement initiatives.

Primary Responsibilities:

  • Establishes work procedures and standards to improve efficiency and effectiveness in the office.
  • Assists Regional Director and physician(s) to develop and implement long range plans.
  • Manages office operations to maximize patient access, patient satisfaction, and collection of payments.
  • Coordinates staff and provider schedules to ensure proper coverage for quality patient care.
  • Manages human resources – hiring, on-boarding, coaching and evaluating. Seeks to create a team environment.
  • Reconciles and investigates patient complaints.
  • Manages, leads, and participates in process improvement initiatives.
  • Ensures practice compliance with ProHealth policies, procedures and programs.
  • Actively participates in practice, regional and organizational meetings.

Qualifications

BA/BS degree in health care administration, business or related field required

3 to 5 years medical practice management experience required

Strong oral and written communication skills

Highly proficient in Microsoft Office

Experience with electronic health record, medical terminology, coding and billing

Knowledge of population health management desirable

Demonstrated business and analytical/financial skills

Knowledge of Lean/Six Sigma process improvement tools and techniques

 

Competencies

  • Communication –Ability to communicate clearly and concisely with internal and external customers both verbally and in writing. Demonstrate negotiation/facilitation skills and sensitivity to others’ needs and concerns.
  • Relationship Management – Ability to establish and maintain constructive interactions with individuals and groups.
  • Leadership – Ability to inspire individuals, to create and maintain a shared vision, and successfully manage change. Foster teamwork. Model collaboration. Support innovation and creativity. Champion new initiatives.
  • Professionalism – Ability to align personal and organizational conduct with ethical and professional standards that include responsibility to the patient; ability to provide a customer service focus.
  • Results oriented – Focuses on achieving quality and financial outcomes in a responsive, timely manner.
  • Decisive – Demonstrates good judgment in making decisions based on facts.
  • Business Skills and Knowledge – Ability to apply business principles including financial management, human resource management, strategic planning, information management, and quality improvement. Systematic and logical approach to problem-solving and decision-making. Ability to collect and analyze data. Demonstrated project management skills.
  • Process Improvement Skills – Supports continuous quality improvement opportunities.
  • Self-Directed Problem Solver

 

Send resume to humanresources@prohealthmd.com.

 

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Village Square Internal Medicine in Bethel, CT is seeking an experienced Full-Time Medical Receptionist who can work independently and multitask in a fast paced Internal Medicine Practice with 8 providers.  Hours are Monday-Friday from 7:30am-5:30pm with flexibility. We are looking for a team player who is flexible with excellent time management skills and customer service experience. Duties include, but are not limited to: greeting and registering patients, scheduling appointments, scanning/sorting, high call volume (in bound/outbound), patient insurance verification and collection of patient financial responsibilities. Required: High School Degree. Experience with Electronic Health Records and electronic scheduling. (Allscripts experience a plus). Must have reliable transportation.

 

Send resume to gkinney@prohealthmd.com.

 

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ProHealth Physicians Ear, Nose & Throat is looking for a full-time medical receptionist to work Monday – Friday in our Bloomfield and Enfield offices.  Primary duties include greeting and registering patients, scheduling appointments, patient insurance verification and collection of patient financial responsibilities.  Prior medical office experience a must.  Experience with Electronic Health Records and electronic scheduling is strongly preferred, Allscripts experience a plus.  This position may involve work and travel to multiple sites.  Must have reliable transportation.

 

Send resume to dlane@prohealthmd.com.

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We are seeking 6 full time temporary experienced Credentialing Specialists.  The Credentialing Specialist will be responsible for the timely collection of credentialing information from new applicants in order to being the internal credentialing process.  Conduct primary source verification.  Update credentialing and application information in provider files (paper and electronic). Thoroughly review all required documentation to ensure compliance.  Requires at least 1 year previous medical staff credentialing experience.  Demonstrated knowledge of credentialing procedures, policies and terminology. Associates degree preferred.  Strong proficiency in Microsoft Office Suite, analytical and problem solving skills required.  Excellent oral and written communication skills. (more…)

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Perform routine technical support tasks such as installing new hardware, re-imaging systems, replicating software images and installing software. Travel to remote offices for maintenance and installation of networking computer systems. Provide technical training to remote users.

Responsibilities:

  • Maintain and install printers.
  • Setup new computers including connecting keyboard, mouse and monitor to PC, checking for proper operation and installation of software.
  • Investigate and resolve computer software and hardware problems.
  • Test and document software and hardware to evaluate ease of use.
  • Provide software application support to end users via telephone or on-site.
  • Identify and inventory supplies needed to support daily activities and report to the Network Administrator.
  • Document and maintain network diagrams of remote sites.
  • Write and/or revise user training manuals and procedures.
  • Train users on software and hardware on-site or at remote locations.
  • Provide good written and oral communication skills.
  • Perform related duties as may be required.Key

Technologies:

ServicePro Help Desk ticketing/tracking system.

  • Windows 7
  • Mac IOS
  • Ghost Imaging Technology
  • MS System Center
  • Windows 2003, 2008 and 2012 Server
  • Active Directory
  • MS Office 2010
  • Citrix Xenapp 6.5
  • Dell Desktop/Laptops
  • HP and Savin Printers

Certifications: CompTIA A+

Send resume to humanresources@prohealthmd.com.

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The grant writer works in collaboration with internal staff and external collaborators to create a research agenda, identify potential sources of funding, prioritize, and prepare grant applications to fund research, education, and demonstration projects for the Connecticut Center for Primary Care (CCPC).
Essential Functions
Create, manage, and maintain the necessary infrastructure for a successful grant solicitation program, e.g. databases of key funders, contacts, dates of scientific meetings and Request for Proposal (RFP) releases.
Conduct the full range of activities required to prepare, submit and manage grant proposals, continuation applications, and progress reports.
Coordinate all grant-seeking activities, including preparation of correspondence and presentation materials, attending strategic internal and external meetings, and representing CCPC to important stakeholders.
Participate in establishment of strategic external relationships with collaborators and funders.
Produce progress reports on grant proposals, success rates, lessons learned and strategies for continuous improvement.
Other duties as assigned.
Minimum Qualifications
 Education:

 

 Minimum BA/BS, Masters degree or higher preferred
Experience: Minimum two years experience writing healthcare research grants with demonstrated success
Knowledge, Skills and Abilities:   Strong verbal and written communication skillsStrong editing skills

Must be able to handle multiple assignments simultaneously

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Provide entry-level technical support in the day-to-day operations of computers, workstations, laptops, printers and other related computing resources. Provide software application support to end users via telephone or on-site. Perform routine technical support tasks such as re-imaging systems, installing software, upgrading memory, installing a new hard drive.

Responsibilities:

  • Monitors telephone calls from users having problems using computer software and hardware or inquiring how to use specific software or hardware.
  • Make preliminary identification of problems encountered by network users to determine if they are due to equipment, network or application errors. Escalate to appropriate personnel as needed to achieve resolution.
  • Provide technical support to internal staff; assist staff in making hardware, software and network changes; respond to questions about information regarding operating systems, network use and interoperability of systems.
  • Maintain Help Desk logs and records.
  • Setup new computers including connecting keyboard, mouse and monitor to PC, checking for proper operation and installation of software.
  • Perform basic hardware fixes such as rebooting computers, checking for connection to outlets, replacing printer cartridges, etc.
  • Create user accounts in accordance with the security procedures outlined by the Infrastructure Director.
  • Create and maintain end user documentation.
  • Provide good written and oral communication skills.
  • Must be customer service oriented.
  • Perform related duties as may be required.

KEY TECHNOLOGIES:

  •  ServicePro Help Desk ticketing/tracking system.
  • Windows 7
  • Mac IOS
  • Ghost Imaging Technology
  • MS System Center
  • Windows 2003, 2008 and 2012 Server
  • Active Directory
  • MS Office 2010
  • Citrix Xenapp 6.5
  • Dell Desktop/Laptops
  • HP and Savin Printers

Certifications:

  • CompTIA A+

Send resume to humanresources@prohealthmd.com.

 

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Somerset Internal Medicine has an immediate opening for a Medical Receptionist; part-time position.  Responsibilities include front desk check-in and check-out duties.  Must be able to multi-task, be detailed oriented, possess excellent customer skills and be able to work well in a team environment.  Experience with electronic medical records (Allscripts) is highly desired.

 

Please send resume to jgagnon@prohealthmd.com.

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Reporting to the Regional Director, the Practice Manager is responsible for directing, supervising and coordinating the overall operations of the medical practice. Partners with the Regional Director and physician(s) to establish practice goals: financial, quality and patient satisfaction. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care. Accountable for goals and objectives related to Population Health Management. Works collaboratively with other Practice Managers to function as one group practice. Manages process improvement activities.

 

Responsibilities:

  •  Establishes work procedures and standards
  • Manages office operations
  • Coordinates staff and provider schedules to ensure proper coverage
  • Manages human resources – hiring, on-boarding, coaching and evaluating. Seeks to create a team environment
  • Ensures practice compliance with ProHealth policies, procedures and programs.

 

Qualifications:

  • BA/BS degree in healthcare administration, business or related field required – 3 to 5 years medical practice management experience
  • Highly proficient in Microsoft Office
  • Experience with electronic health record, medical terminology, coding and billing
  • Demonstrated business and analytical/financial skills

 

Send resumes to humanresources@prohealthmd.com.

Apply Today

Reporting to the Regional Director, the Practice Manager is responsible for directing, supervising and coordinating the overall operations of the medical practice. Partners with the Regional Director and physician(s) to establish practice goals: financial, quality and patient satisfaction. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care. Accountable for goals and objectives related to population health management. Works collaboratively with other Practice Managers in assigned area to function as one group practice. Manage process improvement initiatives.

Primary Responsibilities:

  • Establishes work procedures and standards to improve efficiency and effectiveness in the office.
  • Assists Regional Director and physician(s) to develop and implement long range plans.
  • Manages office operations to maximize patient access, patient satisfaction, and collection of payments.
  • Coordinates staff and provider schedules to ensure proper coverage for quality patient care.
  • Manages human resources – hiring, on-boarding, coaching and evaluating. Seeks to create a team environment.
  • Reconciles and investigates patient complaints.
  • Manages, leads, and participates in process improvement initiatives.
  • Ensures practice compliance with ProHealth policies, procedures and programs.
  • Actively participates in practice, regional and organizational meetings.

Qualifications

BA/BS degree in health care administration, business or related field required

3 to 5 years medical practice management experience required

Strong oral and written communication skills

Highly proficient in Microsoft Office

Experience with electronic health record, medical terminology, coding and billing

Knowledge of population health management desirable

Demonstrated business and analytical/financial skills

Knowledge of Lean/Six Sigma process improvement tools and techniques

 

Competencies

Communication –Ability to communicate clearly and concisely with internal and external customers both verbally and in writing. Demonstrate negotiation/facilitation skills and sensitivity to others’ needs and concerns.

  • Relationship Management – Ability to establish and maintain constructive interactions with individuals and groups.
  • Leadership – Ability to inspire individuals, to create and maintain a shared vision, and successfully manage change. Foster teamwork. Model collaboration. Support innovation and creativity. Champion new initiatives.
  • Professionalism – Ability to align personal and organizational conduct with ethical and professional standards that include responsibility to the patient; ability to provide a customer service focus.
  • Results oriented – Focuses on achieving quality and financial outcomes in a responsive, timely manner.
  • Decisive – Demonstrates good judgment in making decisions based on facts.
  • Business Skills and Knowledge – Ability to apply business principles including financial management, human resource management, strategic planning, information management, and quality improvement. Systematic and logical approach to problem-solving and decision-making. Ability to collect and analyze data. Demonstrated project management skills.
  • Process Improvement Skills – Supports continuous quality improvement opportunities.
  • Self-Directed Problem Solver

 

Send resume to humanresources@prohealthmd.com.

 

#DNP

 

Apply Today

Litchfield Internal Medicine is seeking an experienced Medical Receptionist who is highly skilled and can work well both independently and as a team member. This is a full time position. Candidate must have strong communication skills, the ability to multi task in a fast paced environment, previous experience is a plus. We are looking for a team player who has experience with Electronic Medical Records and electronic scheduling (Allscripts Experience a plus). Duties include but are not limited to: checking patients in and out, patient balance collections, call processing, excellent customer service skills are a must, candidate must also be a team player and demonstrate respect and compassion for patients.

Please fax resume to 860-567-3933 or email cbrownell@prohealthmd.com.

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Full-Time Medical Receptionist who can work independently and multi-task in a fast paced Internal Medicine/Family Practice with 8 providers. Typical hours are hours are Monday through Friday 8 am – 5 pm. We are looking for a team player who is flexible with excellent time management skills and customer service experience. Main duties include: answering phones & scheduling appointments, including outreach calls. Additional duties may include but are not limited to: greeting and registering patients, scanning/sorting, patient insurance verification and collection of patient financial responsibilities. Required: High School Degree. Experience with Electronic Health Records and electronic scheduling. (Allscripts experience a plus). Previous job experience: 1 to 2 years.

 

Send resume to elondon@prohealthmd.com.

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Reporting to the Regional Director, the Practice Manager is responsible for directing, supervising and coordinating the overall operations of the medical practice. Partners with the Regional Director and physician(s) to establish practice goals: financial, quality and patient satisfaction. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care. Accountable for goals and objectives related to Population Health Management. Works collaboratively with other Practice Managers to function as one group practice. Manages process improvement activities.

Responsibilities:
– Establishes work procedures and standards
– Manages office operations
– Coordinates staff and provider schedules to ensure proper coverage
– Manages human resources – hiring, on-boarding, coaching and evaluating. Seeks to create a team environment
– Ensures practice compliance with ProHealth policies, procedures and programs.

Qualifications:
– BA/BS degree in healthcare administration, business or related field required
– 3 to 5 years medical practice management experience
– Highly proficient in Microsoft Office
– Experience with electronic health record, medical terminology, coding and billing
– Demonstrated business and analytical/financial skills

Send resumes to humanresources@prohealthmd.com.

#DNP

Apply Today

As of August 1, 2017 Meriden Pediatric Associates will be in need of a permanent receptionist for Saturday mornings 8:30am-12:00pm and Wednesdays 1:00pm -5:00pm.  Applicant must be willing to stay later on Saturday if necessary.

 

Please call Lynn @ 203-238-1256 or send a resume to:

 

Meriden Pediatric Associates

816 Broad Street Building 1, STE 16

Meriden, Connecticut 06450

 

 

 

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Part-time opportunity for an experienced medical receptionist in our busy Middletown Physical Therapy Center.  The scheduled hours will be Monday, Tuesday, and Wednesday (3:30-7:30PM) in Middletown and Thursday (7am-7pm). There is opportunity to pick up additional hours at other sites when coverage is needed.  The ideal candidate should possess excellent communication and computer skills along with experience working with Allscripts or other Electronic Health Records.

 

If you are interested in the position or would like additional information, please email Marianne Cronkhite at mcronkhite@prohealthmd.com.

 

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Full time Medical Receptionist needed for Family Practice office.  Primary duties include greeting and registering patients, patient insurance information, and collection of patient balances.  Prior medical office experience and electronic health records are preferred.  Must be able to multi task and be a team player.

 

Please send resume to kbinnington@prohealthmd.com.

 

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Pediatric Associates of New London, is seeking an experienced part-time Receptionist who is highly skilled and can work independently and multitask in a fast paced Pediatric Practice. Hours are weekday afternoons until 7pm, plus occasional per diem hours. Candidate must possess excellent communication & customer service skills, be detail oriented and be a team player. Experience with Electronic Health Records & multi-line phone system preferred.

Please email resumes to jcurtis@prohealthmd.com.

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We are looking for a medical receptionist, Monday – Friday, approximately 30 hours, (hours may vary), occasional weekends (11:30 am to 5:45 pm).  Duties include but not limited to answering phones, scheduling appointments, updating patient demographics and insurance.  Must  be able to multi-task.  Experience with Electronic Health Records and electronic scheduling is strongly preferred, Allscripts experience a plus.

 

(more…)

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Pediatric Gastroenterology Associates has an immediate opening for a full time medical receptionist.  The hours are 8:30am to 4:00pm, Tuesday through Friday.   Responsibilities include, but not limited to, front desk check out, answering phones, scanning and sorting, scheduling appointments, and insurance verification. Experience in Allscripts Practice Management and Electronic Health record system is a plus. Must be able to multi-task, have excellent customer service skills and be able to work well in a team environment.

 

Please send resume to djohnson@prohealthmd.com.

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Full time Registered Medical Receptionist (M-F) for busy Internal Medicine Practice. Applicants with one year of practical experience, will be considered.

 

Send applications to sstephenson@prohealthmd.com.

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Full-time, part-time and per diem Medical Receptionist for busy Internal Medicine Practice. Only applicants with practical experience, with a pleasant demeanor will be considered.

Send resume to sstephenson@prohealthmd.com.

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1 Part-Time Medical Receptionist needed for busy, fast paced Family Medicine Practice in Windsor.  Hours are Monday- Friday from 9:00am – 2:00pm. Primary responsibility will be answering incoming calls, scheduling appointments, and other administrative duties. Knowledge of Medical terminology and experience with Electronic Health Record (Allscripts) strongly preferred but will train.  Reliability, customer service focused and attention to detail are essential and must be a TEAM player.

Please send resumes to landerson@prohealthmd.com.

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