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Avon Primary Care in Avon, CT is seeking an experienced Full or Part-Time Medical Receptionist who can work independently and multitask in a fast paced Family Medicine Practice with 3 providers.  Hours to be determined but prefer flexibility. We are looking for a team player who is flexible with excellent time management skills and customer service experience. Duties include, but are not limited to: greeting and registering patients, scheduling appointments, scanning/sorting, high call volume (in bound/outbound), patient insurance verification and collection of patient financial responsibilities. Required: High School Degree. Experience with Electronic Health Records and electronic scheduling. (Allscripts experience a plus).

 

Send resume to agriffing@prohealthmd.com.

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Village Square Internal Medicine in Bethel, CT is seeking an experienced Full-Time Medical Receptionist who can work independently and multitask in a fast paced Internal Medicine Practice with 8 providers.  Hours are Monday-Friday from 7:30am-5:30pm with flexibility. We are looking for a team player who is flexible with excellent time management skills and customer service experience. Duties include, but are not limited to: greeting and registering patients, scheduling appointments, scanning/sorting, high call volume (in bound/outbound), patient insurance verification and collection of patient financial responsibilities. Required: High School Degree. Experience with Electronic Health Records and electronic scheduling. (Allscripts experience a plus). Must have reliable transportation.

 

Send resume to gkinney@prohealthmd.com.

 

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This position will be responsible for supporting strategic Risk Adjustment activities within the CDQI (Clinical Documentation and Quality Improvement) department at ProHealth Physicians. This position will complete Patient Quality Assessment Forms utilizing the OptumInsight tool called OPAF. Responsible for additional chart review programs including Inovalon’s SOAP (Subjective, Objective, Assessment and Plan) notes. This position will also include some basic analytic work around HCC (Hierarchical Condition Category) coding and support the Manager of Risk Adjustment in the development of standard reporting and analytics with actionable and specific findings.

 

PRINCIPAL RESPONSIBILITIES

 

  • Complete all Patient forms for ProHealth Physicians as requested by the Manager of Risk Adjustment.
  • Complete SOAP notes from Inovalon as requested.
  • Identify, track and record payments received for various programs initiatives.
  • Support monthly reporting and analysis of provider performance related to HCC coding.
  • Assist in the production of a weekly dashboard report for all ProHealth risk adjustment and HCC coding activities, especially in relation to PAF and SOAP note submissions.
  • Assist in data testing and analysis.
  • Perform all other related duties as assigned.

 

MINIMAL QUALIFICATIONS REQUIRED

  • Bachelor’s degree required. Coursework in the hard sciences; Mathematics, Engineering, Healthcare Administration or Statistics is a plus.
  • Experience (classroom or work environment) performing data analytics, process documentation, and process improvement preferred. Knowledge of the healthcare industry a plus.
  • Highly proficient in MS Excel.
  • Beginner proficiency with MS Access.
  • Intermediate experience with MS PowerPoint preferred.
  • Strong communication skills, written and verbal.
  • Excellent critical thinking and problem solving skills.
  • Experience in handling and managing large data sets
  • Ability to build strong relationships across a variety of stakeholders

 

 

ADDITIONAL INFORMATION:

  • Incumbent does not have direct accountability for staff supervision/management.
  • Limited state-wide travel may be expected to perform this job.
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We are seeking 6 full time temporary experienced Credentialing Specialists.  The Credentialing Specialist will be responsible for the timely collection of credentialing information from new applicants in order to being the internal credentialing process.  Conduct primary source verification.  Update credentialing and application information in provider files (paper and electronic). Thoroughly review all required documentation to ensure compliance.  Requires at least 1 year previous medical staff credentialing experience.  Demonstrated knowledge of credentialing procedures, policies and terminology. Associates degree preferred.  Strong proficiency in Microsoft Office Suite, analytical and problem solving skills required.  Excellent oral and written communication skills. (more…)

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Perform routine technical support tasks such as installing new hardware, re-imaging systems, replicating software images and installing software. Travel to remote offices for maintenance and installation of networking computer systems. Provide technical training to remote users.

Responsibilities:

  • Maintain and install printers.
  • Setup new computers including connecting keyboard, mouse and monitor to PC, checking for proper operation and installation of software.
  • Investigate and resolve computer software and hardware problems.
  • Test and document software and hardware to evaluate ease of use.
  • Provide software application support to end users via telephone or on-site.
  • Identify and inventory supplies needed to support daily activities and report to the Network Administrator.
  • Document and maintain network diagrams of remote sites.
  • Write and/or revise user training manuals and procedures.
  • Train users on software and hardware on-site or at remote locations.
  • Provide good written and oral communication skills.
  • Perform related duties as may be required.Key

Technologies:

ServicePro Help Desk ticketing/tracking system.

  • Windows 7
  • Mac IOS
  • Ghost Imaging Technology
  • MS System Center
  • Windows 2003, 2008 and 2012 Server
  • Active Directory
  • MS Office 2010
  • Citrix Xenapp 6.5
  • Dell Desktop/Laptops
  • HP and Savin Printers

Certifications: CompTIA A+

Send resume to humanresources@prohealthmd.com.

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The grant writer works in collaboration with internal staff and external collaborators to create a research agenda, identify potential sources of funding, prioritize, and prepare grant applications to fund research, education, and demonstration projects for the Connecticut Center for Primary Care (CCPC).
Essential Functions
Create, manage, and maintain the necessary infrastructure for a successful grant solicitation program, e.g. databases of key funders, contacts, dates of scientific meetings and Request for Proposal (RFP) releases.
Conduct the full range of activities required to prepare, submit and manage grant proposals, continuation applications, and progress reports.
Coordinate all grant-seeking activities, including preparation of correspondence and presentation materials, attending strategic internal and external meetings, and representing CCPC to important stakeholders.
Participate in establishment of strategic external relationships with collaborators and funders.
Produce progress reports on grant proposals, success rates, lessons learned and strategies for continuous improvement.
Other duties as assigned.
Minimum Qualifications
 Education:

 

 Minimum BA/BS, Masters degree or higher preferred
Experience: Minimum two years experience writing healthcare research grants with demonstrated success
Knowledge, Skills and Abilities:   Strong verbal and written communication skillsStrong editing skills

Must be able to handle multiple assignments simultaneously

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The Leasing & Communications Coordinator under the direction of the Director of Real Estate & Facilities will coordinate many aspects of the leasing process including: review, analysis, editing of commercial medical real estate documents; interfacing with attorneys; drafting, organizing and preparing transactional documents for execution; communication with landlords, tenants, contractors and architects on meeting coordination. Deals with a variety of legal issues; provide support for the construction process including meeting and document coordination as well as support during construction as outlined by the Director.   This person will also work with CAM, SNDA, Estoppel, BOMA reviews and processing. The individual must be proficient in Excel platform, financial analysis, proformas, true-ups, review of invoices related to construction and interpretation of the financial history and future cost implications of potential lease and construction agreements.   Responsible for office duties such as copying, scanning, faxing and filing documents.

Essential Functions
Works with Director on negotiation process, including but not limited to quick turnaround of Letter of Intent (LOI) and other documents and attentiveness to communication and project status updates with landlord and tenants on behalf of the Department.
Converts rough draft documents with negotiated terms into appropriate drafts and proposals for legal review.
Organizes project/case files for all construction documents and contracts and when needed follows up with contractors on due-diligence work.
Drafts correspondences, proof-reads and edits variety of transactional documents for attorneys/director.
Supports Director in follow-up protocols related to building emergencies, hygienic studies and other unforeseen issues that are a part of real estate and construction work.
As part of the Real-Estate and Facilities team makes recommendations for organizational best practices.
Key communicator with clients on sensitive and confidential negotiation and financial issues.
Coordinates and manages appointments, conference calls and other communication for Director and internal and external stakeholders and consultants.
Act as critical liaison for Director to doctors, office staff, landlords and contractor of updates. Communicate clearly via phone, in person or via email on a myriad of topics related to the work and provides timely follow up to sensitive documents and issues.
Develops and fosters beneficial working relationships with key internal clients and external stakeholders
Other duties as assigned.
Preferred Skills/Knowledge/Abilities
·         Knowledge of commercial leasing, medical preferable but not required

·         Knowledge of contract process from conception to closure.

·         Must enjoy working in a fast-paced environment; have a propensity to organize all aspects of their work, possess a desire for attention to details, strong time and project management skills with the ability to juggle multiple priorities and the flexibility to shift priorities when requested and remain composed.

·         Creative and an exceptional writer/editor, able to create templates.

·         Strong communicator at all levels of the organization, recognizing the importance of and enjoy customer service with skills in managing crisis and be comfortable in following protocols and seeking collaborative solutions.

 

Minimum Qualifications
 

Education:

 

 

·         Bachelor’s degree

·         Real Estate Paralegal Certificate a plus

 

Experience:

 

·         5-10+ year’s experience in the areas described

·         Previous experience preparing and handling legal documents and contracts.

·         Strong working knowledge of medical office leasing and environment preferred.

·         Experience as a commercial real estate paralegal preferred but not required.

·         Experience with organizational; duties with an emphasis on coordinating and scheduling complex meetings and document prep for same

·         Highly proficient in Microsoft Office

 

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ProHealth Physicians is looking for an experienced Medeical Biller to join our Central Billing Office team.  Medical Biller is responsible for manually preparing Charge Batches before importing and/or manually entering charges for a select group of physicians.  Other responsibilities include verifying eligibility, updating policy information, posting collected copayments, etc.  This individual will be responsible for working specific reports to ensure all charges are entered correctly and timely.

 

Job Responsibilities:

 

  • Manually prepares Charge Batches before charge entry by reviewing Appointment Scheduling to determine if eligibility has been verified.
  • Attempts to obtain eligibility verification.
  • Obtains effective and termination dates for insurance policies and makes updates.
  • Manually enters charges within Allscripts PM for specific practice sites/physicians that are not utilizing EHR.
  • Imports charges and links the correct diagnosis codes from EHR into Allscripts PM for specific practice sites.
  • Utilizes EHR to review clinical documentation to determine if charges are correct and tasks the practice site if there is a question on the service or diagnosis code. If the practice site is not utilizing EHR, the Charge Entry Specialists is responsible for contacting the practice site (either telephonically or electronically via email) to question any service or diagnosis code.
  • Selects the correct insurance carrier for claim processing.
  • Bills Self-Pay patients if there is no insurance or an invalid insurance is listed on the patient’s account.
  • Attaches unassigned payments to the correct charge.
  • Bills all non-appointment charges correctly.
  • Runs and reviews the Encounter Tracking Report after a Charge Batch is completed.
  • Ensures all Charge Batches balance and all *Batches (Star Batches) equal zero at the end of each Charge Batch.
  • Manually prepares all Charge Batches for scanning (copying documentation, etc.) and places original paperwork in the appropriate practice site’s mailbox.
  • Elevates all issues from practice sites that may cause problems with charge entry (i.e. notes not signed properly, incorrect usage of CPT or diagnosis codes, etc.).

Preferred Skills/Competencies:

 

  • Must be detail oriented
  • Have the ability to problem solve and multi-task in a fast paced billing office.
  • Must have excellent verbal and written communication skills.
  • Must excellent keyboard/data entry skills.
  • Thorough knowledge of CPT/ICD codes and modifiers, EOBs, COBs, payer fee schedules as well as a strong understanding of the entire medical billing process.
  • Experience in the medical billing field is highly desired.

 

Education:

  • High School Diploma or GED
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Full-time receptionist who can work independently and multitask in a fast paced internal medicine/ family practice with 6 providers.  We are looking for a team player who is flexible with excellent time management skills and customer service. Main duties include but are not limited to greeting and registering patients, insurance verification and collection of patient financial responsibility with heavy phone volume. Must have experience with electronic medical records and electronic scheduling. (Allscripts a plus). Previous job experience 1-2 years.

 

Send resume to larmstrong@prohealthmd.com.

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Somerset Internal Medicine has an immediate opening for a Medical Receptionist; full-time position with benefits.  Responsibilities include front desk check-in and check-out duties.  Must be able to multi-task, be detailed oriented, possess excellent customer skills and be able to work well in a team environment.  Experience with electronic medical records (Allscripts) is highly desired.

 

Please send resume to jgagnon@prohealthmd.com.

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Reporting to the Regional Director, the Practice Manager is responsible for directing, supervising and coordinating the overall operations of the medical practice. Partners with the Regional Director and physician(s) to establish practice goals: financial, quality and patient satisfaction. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care. Accountable for goals and objectives related to Population Health Management. Works collaboratively with other Practice Managers to function as one group practice. Manages process improvement activities.

 

Responsibilities:

  •  Establishes work procedures and standards
  • Manages office operations
  • Coordinates staff and provider schedules to ensure proper coverage
  • Manages human resources – hiring, on-boarding, coaching and evaluating. Seeks to create a team environment
  • Ensures practice compliance with ProHealth policies, procedures and programs.

 

Qualifications:

  • BA/BS degree in healthcare administration, business or related field required – 3 to 5 years medical practice management experience
  • Highly proficient in Microsoft Office
  • Experience with electronic health record, medical terminology, coding and billing
  • Demonstrated business and analytical/financial skills

 

Send resumes to humanresources@prohealthmd.com.

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Full-time receptionist position available for a growing Internal Medicine group in Hamden.  Applicant must have experience in working in a fast paced Physician’s office.  Duties included; answering phones, patient check in, scheduling appointments, booking diagnostic testing, collecting copays, and insurance referrals/prior authorizations.  Applicant must be a positive team player that goes the extra mile to provide good care for our patients.

 

Send resume to tesposito@prohealthmd.com.

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Reporting to the Regional Director, the Practice Manager is responsible for directing, supervising and coordinating the overall operations of the medical practice. Partners with the Regional Director and physician(s) to establish practice goals: financial, quality and patient satisfaction. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care. Accountable for goals and objectives related to population health management. Works collaboratively with other Practice Managers in assigned area to function as one group practice. Manage process improvement initiatives.

Primary Responsibilities:

  • Establishes work procedures and standards to improve efficiency and effectiveness in the office.
  • Assists Regional Director and physician(s) to develop and implement long range plans.
  • Manages office operations to maximize patient access, patient satisfaction, and collection of payments.
  • Coordinates staff and provider schedules to ensure proper coverage for quality patient care.
  • Manages human resources – hiring, on-boarding, coaching and evaluating. Seeks to create a team environment.
  • Reconciles and investigates patient complaints.
  • Manages, leads, and participates in process improvement initiatives.
  • Ensures practice compliance with ProHealth policies, procedures and programs.
  • Actively participates in practice, regional and organizational meetings.

Qualifications

BA/BS degree in health care administration, business or related field required

3 to 5 years medical practice management experience required

Strong oral and written communication skills

Highly proficient in Microsoft Office

Experience with electronic health record, medical terminology, coding and billing

Knowledge of population health management desirable

Demonstrated business and analytical/financial skills

Knowledge of Lean/Six Sigma process improvement tools and techniques

 

Competencies

Communication –Ability to communicate clearly and concisely with internal and external customers both verbally and in writing. Demonstrate negotiation/facilitation skills and sensitivity to others’ needs and concerns.

  • Relationship Management – Ability to establish and maintain constructive interactions with individuals and groups.
  • Leadership – Ability to inspire individuals, to create and maintain a shared vision, and successfully manage change. Foster teamwork. Model collaboration. Support innovation and creativity. Champion new initiatives.
  • Professionalism – Ability to align personal and organizational conduct with ethical and professional standards that include responsibility to the patient; ability to provide a customer service focus.
  • Results oriented – Focuses on achieving quality and financial outcomes in a responsive, timely manner.
  • Decisive – Demonstrates good judgment in making decisions based on facts.
  • Business Skills and Knowledge – Ability to apply business principles including financial management, human resource management, strategic planning, information management, and quality improvement. Systematic and logical approach to problem-solving and decision-making. Ability to collect and analyze data. Demonstrated project management skills.
  • Process Improvement Skills – Supports continuous quality improvement opportunities.
  • Self-Directed Problem Solver

 

Send resume to humanresources@prohealthmd.com.

 

#DNP

 

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Full-Time Medical Receptionist who can work independently and multi-task in a fast paced Internal Medicine/Family Practice with 8 providers. Typical hours are hours are Monday through Friday 8 am – 5 pm. We are looking for a team player who is flexible with excellent time management skills and customer service experience. Main duties include: answering phones & scheduling appointments, including outreach calls. Additional duties may include but are not limited to: greeting and registering patients, scanning/sorting, patient insurance verification and collection of patient financial responsibilities. Required: High School Degree. Experience with Electronic Health Records and electronic scheduling. (Allscripts experience a plus). Previous job experience: 1 to 2 years.

 

Send resume to elondon@prohealthmd.com.

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As of August 1, 2017 Meriden Pediatric Associates will be in need of a permanent receptionist for Saturday mornings 8:30am-12:00pm and Wednesdays 1:00pm -5:00pm.  Applicant must be willing to stay later on Saturday if necessary.

 

Please call Lynn @ 203-238-1256 or send a resume to:

 

Meriden Pediatric Associates

816 Broad Street Building 1, STE 16

Meriden, Connecticut 06450

 

 

 

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Reporting to the Regional Director, the Practice Manager is responsible for directing, supervising and coordinating the overall operations of the medical practice. Partners with the Regional Director and physician(s) to establish practice goals: financial, quality and patient satisfaction. Monitors goals regularly to ensure practice is profitable, efficient and providing quality care. Accountable for goals and objectives related to population health management. Works collaboratively with other Practice Managers in assigned area to function as one group practice. Manage process improvement initiatives.

Primary Responsibilities:

  • Establishes work procedures and standards to improve efficiency and effectiveness in the office.
  • Assists Regional Director and physician(s) to develop and implement long range plans.
  • Manages office operations to maximize patient access, patient satisfaction, and collection of payments.
  • Coordinates staff and provider schedules to ensure proper coverage for quality patient care.
  • Manages human resources – hiring, on-boarding, coaching and evaluating. Seeks to create a team environment.
  • Reconciles and investigates patient complaints.
  • Manages, leads, and participates in process improvement initiatives.
  • Ensures practice compliance with ProHealth policies, procedures and programs.
  • Actively participates in practice, regional and organizational meetings.

Qualifications:

BA/BS degree in health care administration, business or related field required

3 to 5 years medical practice management experience required

Strong oral and written communication skills

Highly proficient in Microsoft Office

Experience with electronic health record, medical terminology, coding and billing

Knowledge of population health management desirable

Demonstrated business and analytical/financial skills

Knowledge of Lean/Six Sigma process improvement tools and techniques

Competencies:

  • Communication –Ability to communicate clearly and concisely with internal and external customers both verbally and in writing. Demonstrate negotiation/facilitation skills and sensitivity to others’ needs and concerns.
  • Relationship Management – Ability to establish and maintain constructive interactions with individuals and groups.
  • Leadership – Ability to inspire individuals, to create and maintain a shared vision, and successfully manage change. Foster teamwork. Model collaboration. Support innovation and creativity. Champion new initiatives.
  • Professionalism – Ability to align personal and organizational conduct with ethical and professional standards that include responsibility to the patient; ability to provide a customer service focus.
  • Results oriented – Focuses on achieving quality and financial outcomes in a responsive, timely manner.
  • Decisive – Demonstrates good judgment in making decisions based on facts.
  • Business Skills and Knowledge – Ability to apply business principles including financial management, human resource management, strategic planning, information management, and quality improvement. Systematic and logical approach to problem-solving and decision-making. Ability to collect and analyze data. Demonstrated project management skills.
  • Process Improvement Skills – Supports continuous quality improvement opportunities.
  • Self-Directed Problem Solver
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The Educational Assistant will mainly score tests (no prior experience necessary) and enter data into electronic health records system to prepare for clinical review. Editing and proofreading data will also be necessary to provide a basis for report writing. Other tasks include assisting providers and teachers as needed, making copies as necessary, and keeping educational office organized for a fast-paced work environment.

This position is for 13 hours per week, flexible days/times

 

Position requirements:

  • Must be comfortable with Microsoft Office (mainly Word and Outlook) and Windows operating system
  • Must have excellent multitasking skills and be able to prioritize tasks based on importance as they are requested
  • Must be flexible and a team player
  • Must be detail oriented

 

Please forward resume to JBrewster@prohealthmd.com.

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Part-time opportunity for an experienced medical receptionist in our busy Middletown Physical Therapy Center.  The scheduled hours will be Monday, Tuesday, and Wednesday (3:30-7:30PM) in Middletown and Thursday (7am-7pm). There is opportunity to pick up additional hours at other sites when coverage is needed.  The ideal candidate should possess excellent communication and computer skills along with experience working with Allscripts or other Electronic Health Records.

 

If you are interested in the position or would like additional information, please email Marianne Cronkhite at mcronkhite@prohealthmd.com.

 

#DNP

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We are looking for a medical receptionist, Monday – Friday, approximately 30 hours, (hours may vary), occasional weekends (11:30 am to 5:45 pm).  Duties include but not limited to answering phones, scheduling appointments, updating patient demographics and insurance.  Must  be able to multi-task.  Experience with Electronic Health Records and electronic scheduling is strongly preferred, Allscripts experience a plus.

 

(more…)

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Trumbull Primary Care is looking for an experienced part- time Medical Receptionist. Duties will include scheduling, patient check in and check out, answering phones, and other administrative duties. Candidates must be able to multi-task, be detail oriented, have excellent customer service skills and be able to work well in a team setting. Medical office experience and Allscripts Practice Management system preferred.

 

Please send resumes to practicemanagement@prohealthmd.com.

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Full-time, part-time and per diem Medical Receptionist for busy Internal Medicine Practice. Only applicants with practical experience, with a pleasant demeanor will be considered.

Send resume to sstephenson@prohealthmd.com.

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