Book an appointment with an Express Care clinician
Express Care services are available weekdays for ProHealth patients only. Appointments are required. In-person and virtual visits may be made online or by phone. If we decide during a virtual visit that an in-person exam will help us better treat your health concern, we'll help schedule an appointment for you.
Why patients choose ProHealth Express Care
Do you know that almost half of all ER visits are for non-emergency situations? We offer fast, quality care right in our offices at times that are convenient for you and your family. Our dedicated health care team works together so you feel better, faster.
Benefits include:
- Same-day and next-day appointments
- Trusted medical care by licensed ProHealth clinicians
- Office visit copay*
- Most insurance plans accepted*
- Instant access to electronic health records
Express Care services
Our goal is to help you be seen quickly, with shorter wait times than the ER. Our dedicated Express Care team works together so you can feel better, faster.
When to go to Express Care
We care for a wide range of health concerns, including:
- Coughs, colds and flu
- Sore throat
- Sinus infection
- Earache
- Bronchitis
- Urinary tract infections (UTIs)
- Poison ivy and rashes
- Sprains and strains
When to see your PCP
Always see your PCP for:
- Annual exams
- Health screenings
- Management of chronic issues, like diabetes and high cholesterol
When to go to an ER
Best cared for at an ER:
- Chest pain
- Difficulty breathing
- Sudden vision changes
- Seizures
- Weakness on one side of the body
- Head injury with confusion, vomiting or passing out
- Deep cuts
- Broken bones
- Allergic reaction with lips, tongue or neck swelling blocking airways
What to know before you go
ProHealth Express Care clinicians are an extension of our primary care team. They offer care for everyday illnesses. If your PCP is fully booked, you can be seen at Express Care. Same-day and next-day appointments are available.
If you have a medical emergency, call 911 or go to the closest emergency room. Express Care clinicians care for a wide range of health concerns, including:
- Minor cuts
- Cough, colds and flu
- Poison ivy and rashes
- Sore throat or COVID symptoms
- UTIs
Yes, we only schedule appointments for our patients. If you’d like to become a ProHealth Physicians patient, call our new patient hotline at 1-855-CTMD-411 (1-855-286-3411), TTY 711.
Yes. Because we only see ProHealth patients, we have access to your medical records. If you’d like to become a ProHealth Physicians patient, call our new patient hotline at 1-855-CTMD-411 (1-855-286-3411), TTY 711.
Yes. Your ProHealth primary care team will see that you visited an Express Care clinician and follow up with you if necessary.
No, our team only cares for patients when they’re sick. You should always see your primary care provider for things such as:
- Annual exams
- Health screenings
- Managing chronic health concerns
Yes. Some of our locations see children. Please see Express Care locations for details.
Locations and insurance information
Our teams are located regionally in our primary care offices in:
- Branford
- Danbury
- Farmington
- Glastonbury
- Manchester
- Meriden
To see the full list of locations and ages, please see our Express Care locations.
ProHealth accepts most major health plans, including Medicaid, Medicare and TRICARE. Please check with your insurer before your visit to make sure your care is covered.
Patients can be seen same day and usually for the same price as an office visit. Cost varies by patient and care provided, please check with your health insurance/plan for more information.
Appointment information
Yes, you need to book an appointment to see our Express Care clinicians. Both in-person and virtual appointments are available on weekdays.
If you’re a ProHealth patient, always try to make an appointment with your PCP first. If they’re booked, you can make an Express Care appointment online or by phone.
*ProHealth accepts most major health plans including Medicaid, Medicare and TRICARE. Please check with your insurance before your visit to make sure your care is covered.