Frequently Asked Questions
Q: Why do I need a consultation prior to testing?
A: Most insurance companies require specific clinical information prior to approving sleep testing. By coming in for a consultation, you ensure that our clinicians will be able to obtain this important clinical information and insurance approval.
Q: Where can I have my consultation?
A: Visit our Hours & Locations page for a list of our offices.
Q: How long will the consultation appointment be?
A: You will spend approximately 40 minutes with one of our clinicians.
Q: Should I bring my old CPAP machine with me?
A: Yes! We will download any data from the machine to better understand your previous treatment.
Q: How long do I need to wear the device for?
A: The device must be on and recording for a minimum of seven hours.
Q: What if I need to get up in the middle of the night?
A: If you need to get up to use the bathroom, get a drink, let a dog out, etc., please leave the device on and recording. You will only turn the device off and remove it when you wake up for the day.
Q: What do I do if I see blinking lights?
A: Blinking lights from red to green are normal, solid red lights are not. If you see a solid red light on your sleep testing device for longer than ten minutes, call the on-call phone number.
Q: The pulse oximeter is too tight on my index finger.
A: If the pulse oximeter is too tight to wear on your index finger, it is okay to wear it on another finger that is more comfortable, such as your ring finger.
Q: When will my results be ready?
A: It takes seven business days for your home sleep test report to come back. Once the results are in, the Sleep Center will contact you to schedule an appointment to review them.
Q: Who will give me my results?
A: The Sleep Center will contact you to schedule an appointment to go over the results of your study and treatment plan. Your primary care physician will also get study results sent to them.
Q: Where will I have my overnight in-lab sleep study?
A: Visit our Hours & Locations page for a list of our sleep labs.
Q: What time should I arrive?
A: You should plan to arrive at 8:30pm and leave at 6:00am/6:30am the next morning.
Q: What should I bring with me to my study?
A: Please bring:
- Insurance card
- Photo ID
- Reading glasses (if needed)—there will be forms to complete prior to bedtime.
- Comfortable sleep clothes—no satin or silk, please
- Toiletry items—contact lens supplies, toothbrush, toothpaste, comb/brush, etc.
- Medication needed during study time
- List of current medications
- Favorite blanket or pillow
- Reading materials
- If you are on CPAP, please bring your mask, but not your CPAP unit.
Q: Can my family member stay overnight with me?
A: Pediatric patients can have a parent stay overnight with them during the study. Those with a medical condition or disability may have a caregiver stay overnight during the study as well.
Q: How do I contact the Sleep Center after business hours, if needed?
A: Please call (860) 231-2919. Technicians will be available to take your call after 7:30pm.