Make an appointment
New patient? To schedule your first visit, call us toll free at 1-855-CTMD-411 (1-855-286-3411).
Existing patient? Click the find care button below to find a provider or location near you.
Have a non-emergency medical concern that needs attention on weeknights or weekends? Call ProHealth Express Care at 1-888-344-0007.
Contact billing
Need help with a billing question? It’s easy to reach us.
By phone
Customer service is available Monday through Friday, 8 a.m. to 4:30 p.m. After hours, please leave a message. We’ll get back to you on the next business day. When you call, please have your current insurance card and ProHealth account number handy.
1-800-924-7952 (toll free)
By email or mail
Be sure to include your name and ProHealth account number in your message.
ProHealthPhysiciansCT@optum360.com
ProHealth Physicians
P.O. Box 419745
Boston, MA 02241-9745
Headquarters
ProHealth Physicians, Inc.
Administrative offices
3 Farm Glen Blvd.
Farmington, CT 06032
Send us your feedback
If you have a question about your health or a clinical concern, contact your doctor’s office.
If you have a comment, suggestion or general question, leave a message for our patient experience team at 1-860-674-7320. Or email us at feedback@prohealthmd.com.
In case of a life-threatening emergency, call 911 or go to the nearest emergency medical facility.
Helpful resources
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Whether you need primary care, specialty care, diagnostic services or more, we have you covered.
FAQs
Questions about care, insurance, billing or other health-related matters? Find answers here.
Billing information
Find helpful information about our billing policies, payment options and more.