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Florence Ann Chan, MD

Florence Ann Chan, MD

Optum Provider

Specialty

Internal Medicine

Languages

English

Seeing patients at

Patient Reviews

Patient review summary

Learn about our survey

5

4

3

2

1

4.7

85 reviews

    • Reviewed on Jun 24, 2026
    • Verified Review

    She is an A+ doctor

    • Reviewed on Jun 22, 2026
    • Verified Review

    Dr Chan listens to you and asks all the right questions, just in case you forgot something. She is professional but still very personable. I was apprehensive when my original provider left the practice but I have been very happy working with Dr Chan.

    • Reviewed on Jun 8, 2026
    • Verified Review

    She's very thorough and respectful and she doesn't rush the visit.

    • Reviewed on Jun 8, 2026
    • Verified Review

    I am new as a patient of hers. I haven't had sufficient time to form an impression of her.

    • Reviewed on Jun 7, 2026
    • Verified Review

    DR CHAN IS THE BEST.

    • Reviewed on May 28, 2026
    • Verified Review

    She’s been my health care provider for the past 10 years and has been very responsive with any of my healthcare issues.

    • Reviewed on May 27, 2026
    • Verified Review

    She is highly competent and knowledgeable. Her affect is not warm and fuzzy but I'd rather have someone competent than warm and fuzzy.

    • Reviewed on May 27, 2026
    • Verified Review

    Excellent physician with a slightly flat affect and often feels a bit rushed, but that’s likely because of pressure applied by practice management on providers’ time.

    • Reviewed on May 25, 2026
    • Verified Review

    Smart, sharp & quick with diagnosis. Always on time.

    • Reviewed on May 22, 2026
    • Verified Review

    Dr. Chan is great! She is thorough and asks great questions.

    • Reviewed on May 21, 2026
    • Verified Review

    Very attentive

    • Reviewed on May 19, 2026
    • Verified Review

    Dr Chan is very efficient and thorough in her care and her explanations

    • Reviewed on May 19, 2026
    • Verified Review

    Dr. Chan always gets back to me quickly when I message her on the patient portal. However, I've found that when I have a physical exam with her she isn't as thorough as I've experienced in the past with other doctors or APRNs. She does go over all my bloodwork and medications and asks if I have any concerns but she physically does not touch me. She listens to my heart, touches my ankles and looks in my ears. But I expect her to have me lie back while she exams my abdomen area and looks in my mouth and eyes and feels around my neck area for any abnormalities. I'm disappointed that she's not a hands-on doctor. She's a bit standoffish and unfriendly.

    • Reviewed on May 19, 2026
    • Verified Review

    She is caring, helpful, efficient and knowledgeable.

    • Reviewed on May 17, 2026
    • Verified Review

    Dr. Chan is bright and efficient. I believe she is always on top of things.

    • Reviewed on May 14, 2026
    • Verified Review

    She is very responsive and knowledgeable yet knows when to refer to specialist

    • Reviewed on May 9, 2026
    • Verified Review

    she listens with compassion and addresses my concerns

    • Reviewed on May 9, 2026
    • Verified Review

    Clear explanations, caring attitude. And thorough concern for my issues

    • Reviewed on May 8, 2026
    • Verified Review

    She is caring and compassionate. Explains in plain language and has a terrific bedside manner. I feel very relaxed and trust her completely, even when she shares bad news and instructs on next steps to which specialist to see.

    • Reviewed on May 8, 2026
    • Verified Review

    She cares about both my physical and emotional health.

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  • About Florence Ann Chan, MD

    Originally from Toronto, Canada, Dr. Florence Chan loves getting lost in a thrilling crime novel, almost as much as she likes to help her patients solve their 'medical mysteries.' When she's not reading a paperback, you can find her on horseback.

    Gender

    Female

    Board certifications

    American Board of Internal Medicine

    Licenses

    CT, 50195

    Network Name

    ProHealth Physicians

  • Insurance Accepted

    This list is provided for informational purposes only and may not reflect the most current health plans accepted by the provider. Please contact your insurance company to verify your coverage, eligibility, and the provider's participation in your plan.

    • Aetna
    • Aetna Medicare Advantage
    • Anthem
    • Anthem MA
    • CIGNA
    • CarePartners MA
    • Centivo
    • ConnectiCare
    • ConnectiCare MA
    • HUSKY Medicaid
    • Medicare
    • Multiplan
    • TRICARE
    • UnitedHealthcare
    • UnitedHealthcare MA
  • Medical School

    • Dartmouth Medical School

      2007

      Hanover

    Residency

    • Yale New Haven Hospital

      2013